WALLNESS / PUBLIC INFORMATION
Wallness Support
Help for account access, safety, privacy, subscriptions, and technical issues.
Last updated: August 4, 2026
Contact support
Email [email protected] with your device model, operating system version, app version, and a clear description of the issue. Do not send passwords or sensitive authentication codes. Target response time: two business days.
Safety and content reports
Use the in-app Report action on a story, wall, comment, or profile. For urgent threats to physical safety, contact local emergency services first, then notify [email protected].
Subscriptions
Manage or cancel Apple subscriptions from Settings → Apple Account → Subscriptions. Billing and refund requests for App Store purchases are handled through Apple’s purchase support tools.
Account access
Use the in-app password reset or Sign in with Apple flow. For a hidden-email Apple account, make sure forwarding remains enabled for Wallness.
Response and availability
This page is intended to be the public Support URL supplied in App Store Connect. Keep all contact information current and ensure the page remains accessible without signing in.